Frequently Asked Questions

Yes! All our games are completely free to download and play. Some games may offer optional in-app purchases for cosmetic items or extra content, but you can enjoy the full game experience without spending anything.

All our games are available exclusively on the Amazon Appstore. You can find them by searching for "Gamoun Games" or "Smya Dial Store" or by visiting the individual game links on our Our Games page.

Our games are designed to work on a wide range of devices that support the Amazon Appstore, including Amazon Fire tablets, Fire TV, and Android devices with the Amazon Appstore installed. We optimize our games to run smoothly even on older hardware.

We appreciate bug reports! You can report bugs through our Contact page by selecting "Bug Report" as the subject. Please include as much detail as possible — your device model, the game name, and steps to reproduce the issue. This helps us fix it faster.

Most of our games can be played offline once downloaded. Some features like leaderboards or ad-supported content may require an internet connection, but the core gameplay is available offline.

We take privacy seriously and collect minimal data. We may collect anonymous usage data and device information for analytics purposes only. We do not sell personal information. For full details, please read our Privacy Policy.

We design our games to be family-friendly and suitable for a wide audience. However, we recommend parental supervision for children, especially regarding in-app purchases and online features. Each game's age rating is available on its Amazon Appstore listing.

We're always working on new games! We don't have a fixed release schedule as we prioritize quality over speed. Follow us on social media or check our website regularly to stay updated on new releases and updates.

Absolutely! We love hearing from our players. Send us your ideas and suggestions through our Contact page. While we can't guarantee every suggestion will be implemented, we carefully consider all feedback.

Since our games are distributed through the Amazon Appstore, refunds for in-app purchases are handled by Amazon. Please contact Amazon customer service directly for refund requests. You can also reach out to us if you're experiencing issues with a purchase and we'll do our best to help.